Secure Messaging

Secure Messaging supports the delivery of messages containing clinical documents and/or other healthcare specific information relating to a client. Secure Messaging is often mistaken for an encrypted email or a digital fax – it’s neither! Secure Messaging has been developed specifically for the transmission of client related information between different clinical information software via a national standard, ensuring safe, seamless, secure and private healthcare information sharing.


A digital network of over 75,000 healthcare professionals

Using Secure Messaging with coreplus connects you over 75,000 practitioners in the Australian healthcare system through our multiple vendor integration.

  • Our current integration is with Argus and and Healthlink
  • Allows for the safe, seamless and secure transmission of your client information
  • Being connected increases your practice visibility, ensuring that you are no longer a standalone business in isolation; you are an integral and connected part of Australia’s healthcare system
Client Acquisition

A new referral source for your practice

You can consider Secure Messaging as a referral source, because being connected means that you are visible.

  • Imagine receiving new clients (aka client acquisition) from referrers you haven’t had to market to…that’s the power of interoperability with coreplus.
  • Registering for Secure Messaging with coreplus means that you, your practice and your speciality will appear in both the Argus and Healthlink directories with NO marketing effort on your part. Who can say no to free marketing?!
Client Acquisition

Safe, seamless, secure

As part of Australia’s National Digital Health Strategy – Safe, Seamless and Secure, one of the key priorities is to end dependence on the fax machine and paper-based correspondence by empowering healthcare providers to communicate with other professionals and their patients via secure digital channels.


It’s on us

It’s completely free.

Secure Messaging is primarily used by general practices to refer patients to specialists. General practices & specialists are incentivised to use Secure Messaging through the Deparment of Health’s Practice Incentives Program (PIP).

  • We think that Allied Health and Complimentary Health providers should also be able to access Secure Messaging networks without having the barrier of pricing; making it easier for eHealth-ready general practices to refer patients.
  • One of the biggest barriers to uptake of Secure Messaging in the allied health space has been the cost involved, which is why we’ve made Secure Messaging completely free as a feature available on our Plus Plan.
  • We charge no usage, setup or maintenance fees, and most importantly, there is no longer the need to subscribe to multiple vendors.

Even more Secure Messaging features to love

Initiate a Secure Message from a client’s record
Create a letter and attach it directly to a secure message
Messages about existing clients automatically save to their record
Create a client from a Secure Message for new referrals
Message status options so you know exact message stage
Express reply to messages in your secure inbox
Preview attachment from new messages
Complete or archive a message to keep an organised inbox
Secure Message Directory available straight from coreplus

Start your Free Trial Today.

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